Privacy Policy

At JoyScout, your privacy matters. Period.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from joyscout.co.

We believe transparency builds trust, so we’ll keep this clear, honest, and readable.

Information We Collect

When you interact with JoyScout, we may collect the following information:

Personal Information You Provide

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely by third-party providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

This helps us understand how people use our store and how we can improve it.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate about purchases, shipping, or support
  • Improve our website and customer experience
  • Prevent fraud and unauthorized activity
  • Send updates or promotional emails (only if you opt in)

We don’t collect data just to collect data. Everything has a purpose.

Cookies & Tracking Technologies

JoyScout uses cookies to:

  • Remember your preferences
  • Enable shopping cart functionality
  • Analyze site traffic and performance

You can disable cookies in your browser settings, but some features of the site may not function properly.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We only share your data with trusted third parties when necessary, such as:

  • Payment processors
  • Shipping carriers
  • Analytics and marketing tools (e.g., Shopify services)

These partners are required to keep your information secure and use it only for the intended purpose.

Payment Security

All payments are processed through secure, encrypted payment gateways. JoyScout does not store or have access to your full payment details.

Your checkout experience is protected.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal or regulatory requirements
  • Resolve disputes

When data is no longer needed, it’s securely deleted.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request the deletion of your information
  • Opt out of marketing communications at any time

To exercise these rights, contact us through our Contact Us page.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

Always review their privacy policies separately.

Children’s Privacy

JoyScout does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can remove it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page with the revised date.

Continued use of the site means you accept those changes.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please reach out through our Contact Us page.

We’re here to help — and we take privacy seriously.

Thank you for trusting JoyScout.
Clear policies. Real respect. No funny business.